Cass Sunstein on how the process can work:
There is no standard definition of the all-important term “wing nut,” so let’s provide one. A wing nut is someone who has a dogmatic commitment to an extreme political view (“wing”) that is false and at least a bit crazy (“nut”).
A wing nut might believe that George W. Bush is a fascist, that Barack Obama is a socialist, that big banks run the Department of the Treasury or that the U.S. intervened in Libya because of oil.
When wing nuts encounter people with whom they disagree, they immediately impugn their opponents’ motivations. Whatever their religion, they are devout Manicheans, dividing their fellow citizens into the forces of light and the forces of darkness.
Wing nuts have a lot of fellow travelers -- people who don’t fit the definition, yet who are similarly dogmatic and whose views, though not really crazy, aren’t exactly evidence-based. You can be a wing nut on a particular issue without being a wing nut in general. Most human beings can hear the voice, at least on occasion, of their inner wing nut.
The good news is that wing nuts usually don’t matter. The bad news is that they influence people who do. Sadly, more information often fails to correct people’s misunderstandings. In fact, it can backfire and entrench them. Can anything be done?
For a positive answer, consider an intriguing study by Philip Fernbach, a University of Colorado business school professor, and his colleagues. Their central finding is that if you ask people to explain exactly why they think as they do, they discover how much they don’t know -- and they become more humble and therefore more moderate.
This is a fascinating finding, which has the potential to change the way productive discourse takes place. It also has the potential to change the thinking of potential wing nuts so that they don't adopt wing nuttiness. Being humble about what you do not know can help keep you sane and reasonable.